We collect personal information that you voluntarily provide when using our website, mobile application, or submitting service forms. This includes your name, email address, phone number, and any files you upload for project creation such as photos, videos, audio, or documents. We may also collect information about how you interact with our platform to improve our services.
The information we collect is used to provide services, communicate with clients, process orders, and deliver completed projects. We may use your contact information to send order updates, project previews, and service-related communications. We do not sell or share your personal information with third parties for marketing purposes.
All payments are processed securely through third-party payment processors such as Stripe. A. Albert Memories & Media, LLC does not store, process, or have access to your full payment card details including credit card numbers, CVV codes, or expiration dates. All payment transactions are encrypted and handled in accordance with PCI-compliant industry-standard security practices.
The website and mobile application may use cookies or analytics tools to improve performance, understand usage patterns, and enhance the user experience. Cookies are small data files stored on your device that help us remember your preferences and provide a more personalized experience. You can manage cookie preferences through your browser settings. Analytics data is collected in aggregate and does not personally identify individual users.
Client information is protected using reasonable administrative, technical, and physical security measures. This includes secure connections (SSL/TLS encryption), access controls, and secure storage for uploaded files. Personal information is only used for legitimate business purposes related to providing our services. While no method of transmission or storage is completely secure, we are committed to safeguarding your information to the best of our ability.
Some of our services may involve third-party platforms such as payment processors (Stripe), scheduling tools, form providers for collecting service requests, and media hosting services. These third-party providers have their own privacy policies governing how they handle your data. We encourage you to review their policies for more information about how your data is processed by these services.
Customers may upload photos, videos, audio files, or documents as part of the project creation process. These files are used exclusively for fulfilling the requested service and creating your personalized digital products. Uploaded files are stored securely and are not shared with any third parties beyond what is necessary to complete your order. You may request deletion of your uploaded files at any time by contacting us.
You have the right to request access to the personal information we hold about you. You may also request updates, corrections, or removal of your personal data where applicable. To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable privacy laws and regulations.
If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact us at:
[email protected]© 2026 A. Albert Memories & Media LLC. All rights reserved.
This policy applies to both the website and the mobile application. It may be updated from time to time. We encourage you to review it periodically.